Shipping policy

At TLovePlusSize, we are committed to providing efficient and reliable delivery service for your orders. Here is a detailed overview of our shipping process:

Order Processing and Delivery Schedule

Once you place an order on our website, our team will begin processing it promptly. To help you plan your purchase, please review the schedule below:

Order Cut-off Time

4:00 PM (GMT-05:00) Eastern Standard Time (New York)
Orders placed after this time will be processed on the next business day.

Standard Shipping Handling Time

Order Handling Time:
1–2 business days (Monday–Friday)
Orders placed after the cut-off time will be processed the next business day.

Standard Shipping Transit Time

Transit Time:
3–7 business days (Monday–Friday)

Total Shipping Time (Handling Time + Transit Time)

4–9 business days (Monday–Friday)

Order Confirmation

After placing your order, you will receive an email containing your order number and purchase details.
Once your order has shipped, we will send a shipping confirmation email with:

Tracking number
Tracking link

We will also notify you via email once your order has been successfully delivered.

Shipping Carrier

We partner with USPS, UPS, and FedEx to ensure safe and timely delivery within the United States.

Shipping Locations

We currently ship within the United States only.

Shipping Fee

Orders above $50: Free Standard Shipping
Orders under $50: Flat rate of $4.90 USD

Lost Packages

If your package is marked as delivered but you have not received it, please:

Verify the shipping address used at checkout
Check all potential delivery locations around your residence
Ask neighbors or family members if they accepted the package
Contact the shipping carrier using your tracking number to initiate a claim

If your package is officially declared lost, contact us immediately with your order number. We will reship your order or issue a refund according to your preference.

Tracking

Once your order is dispatched, a tracking number will be sent to your email.
You may also use our Order Tracking Page to monitor your shipment.
Please note that tracking updates may take up to 24 hours to appear.